Certainly
No-code AI chatbots for e-commerce and customer service
Certainly is a chatbot platform from Certainly, a Copenhagen-based company, that builds AI chatbots for customer service and e-commerce. Its Shopify app sets up chatbots without code, using AI-generated conversations. The app handles automated customer service, with integration to the Gorgias help desk, and gives LLM-based product recommendations. It can draw on a store's Shopify-hosted FAQs, company information and inventory. Its Shopify App Store listing shows the app launched on May 12, 2023, with Copenhagen, Denmark as the developer location.
- Filed under
- Customer Support
- Pricing
- Paid
- Platforms
- web
- Last updated
- November 10, 2026
What Certainly does
- No-code setup. Create chatbots without code, using AI-generated conversations.
- Gorgias integration. Connects automated customer service to the Gorgias help desk.
- Product recommendations. Uses LLMs to recommend products to shoppers.
- Store data access. Reads Shopify-hosted FAQs, company information and inventory.
Who it’s for
- Shopify merchants adding an AI chatbot to their store
Certainly pricing
Shopify app listed as free; see the vendor's site for platform plan prices
As listed on November 9, 2026. Check certainly.io for current prices.
Quick answers
- What is Certainly?
- Certainly is a chatbot platform from Certainly, a Copenhagen-based company, that builds AI chatbots for customer service and e-commerce.
- Is Certainly free?
- No. Certainly has no permanent free plan. Pricing is quoted by the vendor. (As listed on November 9, 2026.)
- Who makes Certainly?
- Certainly is made by Certainly.
- Where can you use Certainly?
- Certainly is available on the web.
- What are some alternatives to Certainly?
- Other tools filed in the same section include Kommunicate, Fin AI Agent and Tidio.
Tags
#chatbot#no-code#shopify#e-commerce#gorgias#product-recommendations
See also
Cross-referenced entriesKommunicate
AI support agents with human handoff and model choice
chatbothuman-handoffvoice-ai
Fin AI Agent
AI customer service agent from Intercom, billed per outcome
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Tidio
Live chat, helpdesk and Lyro AI agent for support
live-chatchatbotecommerce
Yellow.ai
Agentic AI platform for customer and employee experience
ai-agentsvoice-aichatbot