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Certainly

No-code AI chatbots for e-commerce and customer service

Certainly is a chatbot platform from Certainly, a Copenhagen-based company, that builds AI chatbots for customer service and e-commerce. Its Shopify app sets up chatbots without code, using AI-generated conversations. The app handles automated customer service, with integration to the Gorgias help desk, and gives LLM-based product recommendations. It can draw on a store's Shopify-hosted FAQs, company information and inventory. Its Shopify App Store listing shows the app launched on May 12, 2023, with Copenhagen, Denmark as the developer location.

Filed under
Customer Support
Pricing
Paid
Platforms
web
Last updated
November 10, 2026

What Certainly does

  • No-code setup. Create chatbots without code, using AI-generated conversations.
  • Gorgias integration. Connects automated customer service to the Gorgias help desk.
  • Product recommendations. Uses LLMs to recommend products to shoppers.
  • Store data access. Reads Shopify-hosted FAQs, company information and inventory.

Who it’s for

  • Shopify merchants adding an AI chatbot to their store

Certainly pricing

Shopify app listed as free; see the vendor's site for platform plan prices

As listed on November 9, 2026. Check certainly.io for current prices.

Quick answers

What is Certainly?
Certainly is a chatbot platform from Certainly, a Copenhagen-based company, that builds AI chatbots for customer service and e-commerce.
Is Certainly free?
No. Certainly has no permanent free plan. Pricing is quoted by the vendor. (As listed on November 9, 2026.)
Who makes Certainly?
Certainly is made by Certainly.
Where can you use Certainly?
Certainly is available on the web.
What are some alternatives to Certainly?
Other tools filed in the same section include Kommunicate, Fin AI Agent and Tidio.

Tags

#chatbot#no-code#shopify#e-commerce#gorgias#product-recommendations

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