Re:amaze

What Re:amaze does

• AI Agent. Answers customers around the clock using an AI Knowledge Base trained on business details; listed as beta.
• Peek co-browsing. Lets agents see and guide the customer's browsing session, including how AI is responding.
• Cues. Targeted chat messages, with AI-generated variants, shown to visitors based on behavior.
• Multibrand support. Runs several brands from one account with a shared inbox.
• Developer SDKs and API. Embed SDK, Mobile SDK, Custom Module SDK and a JSON API for custom builds.

Who it’s for

• Small ecommerce stores on Shopify or BigCommerce
• Teams wanting live chat and helpdesk in one tool
• Agencies managing support for several brands

Re:amaze pricing

Basic $29/user/mo ($26.10 annual); Pro $49; Plus $69; Starter $59 flat (500 conversations/mo); 14-day free trial

As listed on November 9, 2026. Check reamaze.com for current prices.

Things to know

• AI features are labeled beta on the site
• AI resolutions beyond the per-seat allowance cost $0.85 each
• Starter plan is capped at 500 responded conversations per month

Quick answers

What is Re:amaze?

Re:amaze is a customer service, live chat and helpdesk platform for ecommerce and online businesses, with built-in AI features.

Is Re:amaze free?

No. Re:amaze has no permanent free plan. Paid plans start at $26.1 a month. (As listed on November 9, 2026.)

Who makes Re:amaze?

Re:amaze is made by Re:amaze.

Where can you use Re:amaze?

Re:amaze is available on the web, iOS, Android and an API for developers.

What are some alternatives to Re:amaze?

Other tools filed in the same section include HelpCrunch, Tidio and Gorgias.

Tags

#helpdesk#live-chat#shared-inbox#ecommerce#ai-agent#chatbot