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Azure AI Bot Service

Microsoft's managed service for building and hosting bots

Azure AI Bot Service is a managed bot-building and hosting service from Microsoft that lets technical and non-technical teams create conversational bots on Azure. Microsoft describes it as an integrated development environment for bot building that works with Microsoft Copilot Studio, a hosted low-code platform, and with Bot Framework Composer for more complex scenarios. Bots can be made, tested and published through a graphical interface, and can connect to channels such as Microsoft Teams, Facebook, websites, mobile apps and telephony. The page also lists multilingual support, automatic bot telemetry, and centralized deployment with compliance and governance controls.

Filed under
Chatbots & Conversational AI
Pricing
Freemium
Platforms
web · api
Last updated
November 10, 2026

What Azure AI Bot Service does

  • Copilot Studio integration. Works with Microsoft Copilot Studio so teams can build bots with little or no code.
  • Bot Framework Composer. Extends bots for complex scenarios, offered at no extra cost.
  • Multichannel delivery. Connects bots to websites, mobile apps, Facebook, Microsoft Teams and telephony.
  • Bot telemetry. Tracks bot telemetry automatically to help identify topics to add.
  • Governance controls. Deploy bots with compliance and governance controls centrally.

Who it’s for

  • Teams already building on Azure and Microsoft Teams
  • Organizations mixing low-code makers and developers on one bot

Azure AI Bot Service pricing

Free tier: unlimited Standard-channel messages, 10,000 Premium-channel messages/month; S1 bills Premium messages per 1,000 (rate not shown). Hosting billed separately

As listed on November 9, 2026. Check azure.microsoft.com for current prices.

Things to know

  • Premium channel messages are billed; bot hosting and Application Insights are billed separately
  • Requires an Azure subscription

Quick answers

What is Azure AI Bot Service?
Azure AI Bot Service is a managed bot-building and hosting service from Microsoft that lets technical and non-technical teams create conversational bots on Azure.
Is Azure AI Bot Service free?
Azure AI Bot Service is billed by usage, with a free allowance to start. (As listed on November 9, 2026.)
Who makes Azure AI Bot Service?
Azure AI Bot Service is made by Microsoft.
Where can you use Azure AI Bot Service?
Azure AI Bot Service is available on the web and an API for developers.
What are some alternatives to Azure AI Bot Service?
Other tools filed in the same section include Inbenta, ChatGPT and Claude.

Tags

#azure#bot-framework#low-code#microsoft-teams#multichannel

See also

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