Olark

What Olark does

• Website AI agent. Answers visitor questions using the customer's live site and documentation.
• Human handoff. Escalates to a person when a visitor asks for one.
• Behavior-based triggers. Sends messages based on pages viewed and return visits.
• AI Connector. Lets Claude, ChatGPT and Copilot analyze chat transcripts.
• Chat reporting. Reports chat-driven revenue, missed chats and lead capture.

Who it’s for

• Small websites wanting an AI agent answering from their own content
• Teams that want live chat with CRM lead capture
• Sites wanting to analyze chat transcripts with an external AI tool

Olark pricing

Live Chat (no AI) $29/agent/mo; Standard AI Website Agent $400/mo billed annually, extra seats $29/mo; Custom via sales; 14-day Live Chat trial

As listed on November 9, 2026. Check olark.com for current prices.

Things to know

• No permanent free plan; Live Chat has a 14-day trial
• Standard AI Website Agent is priced at $400/month billed annually
• Extra agent seats cost $29/month each

Quick answers

What is Olark?

Olark is a live chat and AI agent platform for websites that answers visitor questions, qualifies leads and hands off to a human when needed.

Is Olark free?

No. Olark has no permanent free plan. Paid plans start at $29 a month. (As listed on November 9, 2026.)

Who makes Olark?

Olark is made by Olark and has been available since 2009.

Where can you use Olark?

Olark is available on the web.

What are some alternatives to Olark?

Other tools filed in the same section include Tidio, HelpCrunch and Re:amaze.

Tags

#live-chat#website-agent#lead-capture#chat-transcripts#crm-integration