LivePerson

What LivePerson does

• Conversational Cloud. AI platform that identifies customer intent for personalized digital experiences.
• Conversational Intelligence & Insights. Analytics on conversation data to improve engagement and agent performance.
• Syntrix. Evaluates AI agents, trains live agents and tests CX readiness.
• AI agent simulation. Simulates and tests AI agents before they reach customers.
• Bring your own LLM. Supports using a customer's own large language model.

Who it’s for

• Large enterprises running AI and human agents on messaging channels
• Contact centers wanting to test AI agents before launch

LivePerson pricing

No public prices found on the homepage; contact sales

As listed on November 9, 2026. Check liveperson.com for current prices.

Things to know

• No prices are listed on the homepage
• Homepage states the company has been acquired by SoundHound AI

Quick answers

What is LivePerson?

LivePerson is an enterprise conversational AI platform from LivePerson Inc.

Is LivePerson free?

No. LivePerson has no permanent free plan. Pricing is quoted by the vendor. (As listed on November 9, 2026.)

Who makes LivePerson?

LivePerson is made by LivePerson Inc..

Where can you use LivePerson?

LivePerson is available on the web and an API for developers.

What are some alternatives to LivePerson?

Other tools filed in the same section include NiCE Cognigy, Yellow.ai and Capacity.

Tags

#chatbots#messaging#voice-ai#ai-agents#enterprise